You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
*FREE REGISTERED WORLDWIDE SHIPPING*
I ship worldwide for free from Sydney, Australia via AusPost. Tracking will be provided on the day your item has been shipped. Usually, international shipping from Australia can take from 2 weeks to a month. Please be aware that customs in your country may prolong the delivery of your order.
Please be aware of the customs laws in your country. The customer is responsible for the customs duties tax for your purchases in this shop.